The paper clip hole is on the Striiv Play Pedometer. On your smart, I believe the reset procedure to force the wake up is to hold the power button down extra time. I think a minute or so should be a safe if exceptionally long time unless you see the screen change before then. After releasing the button you may have to press it again to turn it on as normal.
I that fails you'll need to open a support ticket with Striiv to get a replacement.
Tried resetting. Charged all night. Can't get it to start...any suggestions? I have had it for about 2 years. Did it die of old age? Or is there something else I should try?
After unplugged from charging overnight, my strive will not come on. What can I do to reboot it?
I've barely had my Striiv smart pedometer for a month and now it won't turn on. It's been charging all night so I know that's not the issue. I'm not sure what everyone is talking about the reset paper clip hole either, because my Smart only has a pwer button, the charger button, and the thing to connect the holder.
this is a settled conclusion striiv doesn't care abotu customers or defective products.