Everything plugged in but wont recharge j

all plugged in but won't charge

If you're having issues with your device not charging, make sure the gold contact points on both the device itself and the charging cradle are free of any debris -- they should be a bright, shiny gold color. You can clean these with rubbing alcohol and a toothbrush. Then try plugging it in again. If it's still not charging, email us at customercare@striiv.com,