Hi Cory,
It might be causing issues. Go ahead and deregister the device from the S4 (in the app, tap the Device tile > Deregister device). This will bring the four-digit pairing code back on the screen and you should be able to pair it.
Hi Cory,
Yes, you should be able to do it with just a factory reset. Give it a try without the charging cradle, but you will probably need to be plugged in and charging to get through the pairing process.
Hi Windows phone users,
The Striiv Windows Mobile app is now available for Windows 8.1! To find it, please search for Striiv in the Windows App Store.
Happy Striiving!
First, please make sure you're running Windows 8.1. The app will only work with that OS version.
If you're not able to find the Striiv app in the Windows app store on your Windows phone, please try this link: http://windowsphone.com/s?appid=c006df9e-227d-4128-8087-02005c6333a4
Oh, that's no good as I am using Windows Phone 10, I only bought it today and it is advertised on the packaging as working for Windows Phone, I will need to take it back for a refund as it is useless without being able to activate it. How disappointing.
I gave my wife a Fusion Bio for Christmas. I chose your product because it was advertised as being windows compatible.
I used striiv on Windows 8.1, after updating on Windows Phone 10 striiv connects to phone, but there are no notices.
Whether you work on Phone 10 Windows application? Maybe it is worth writing to Microsoft for approval acceleration?
I don't want to refuse your good device :(
Hi Douglas -- the Windows app is just awaiting approval via Microsoft's review process. It should be soon!
Greg
Any ETA on when the Windows phone app will be released for the Fusion Lite? Would give one to my son for Christmas, but it's useless without the app. Thx.