Frequently Asked Questions

What's included in the box?
Your Striiv Bio 2 includes: Removable Bio 2 device "nugget" 3 color wristbands 3 wristband clasps Mi...
Wed, 17 Aug, 2016 at 1:37 PM
How do I set up my Bio 2?
Check out our helpful guide to setting up your Bio 2! Download the Striiv Activity Tracker app onto your phone/tablet from the Google P...
Fri, 11 Nov, 2016 at 11:39 AM
How frequently should I sync (reconnect) with the app?
Our trackers are designed to sync with the Activity Tracker app at least once every few days, with features like auto-sleep adjusting our recommendation to ...
Fri, 26 May, 2017 at 2:02 PM
How do I turn on and navigate through my Bio 2?
Your Bio 2 responds to several different finger motions: Double tap the side of the Bio 2 to turn on the screen. (Some have even had success s...
Thu, 22 Dec, 2016 at 11:30 AM
Which phones/tablets support the Bio 2?
See our current list of officially supported devices here. If your device is not on this list, it may still work if it meets all of the following...
Wed, 17 Aug, 2016 at 1:39 PM
What does the Bio 2 track?
The Bio 2 will track steps taken, heart rate, distance traveled, calories burned, active minutes, and sleep.    Steps are tracked using internal h...
Wed, 21 Jun, 2017 at 2:10 PM
How do I set up the Bio 2 to track my distance traveled?
While the Bio 2 does begin tracking your distance traveled when you first pair it with the Striiv app, some adjustments may need to be made to ensur...
Wed, 17 Aug, 2016 at 1:53 PM
How do I track my sleep?
You no longer need to manually turn sleep on and off — your tracker now has auto sleep detection! Simply wear your tracker to bed and when you wake up, ...
Mon, 5 Dec, 2016 at 11:39 AM
How do I use the heart rate monitor in my Bio 2?
To measure your heart rate, make sure your device is comfortably fitted against your wrist and not loose. The heart rate sensor on the underside ...
Wed, 17 Aug, 2016 at 2:09 PM
How do I set up the Bio 2 to receive notifications?
For Android users Pairing the Bio 2 to your account should automatically set up your device to start receiving notifications. The Striiv app will ...
Fri, 27 Jan, 2017 at 9:23 AM