Frequently Asked Questions

How can I tell what software version is currently on my Bio 2?
On the Bio 2 Swipe to the left of the time/date and battery % screens to select Apps , then scroll to the second Apps screen to select ...
Wed, 17 Aug, 2016 at 2:11 PM
What's the difference between "Restart" and "Factory Reset"?
"Restart"  is found on your Bio 2, under Apps > Settings , and will simply power your Bio 2 off and back on. "Factor...
Wed, 17 Aug, 2016 at 2:51 PM
How do I use vibrating alarms?
Open the Striiv Activity Tracker app on your smartphone or tablet. At the top of the app’s Home screen, tap the gear icon on the gray device banner to e...
Thu, 6 Apr, 2017 at 1:42 PM
How do weather notifications work?
Just like a text message on your phone! A notification will show on your Bio 2 displaying the high/low temperatures and precipitation forecast for t...
Wed, 17 Aug, 2016 at 2:26 PM
How do I use music control?
Begin playing music on your phone/tablet using the default music player app (Google music for Android and 'Music'/iTunes for iOS). ...
Wed, 17 Aug, 2016 at 2:27 PM
Why are my charts not loading in the app?
Your charts are on an online or server-based system, which means internet signal is required in order to load activity charts in the app. Plea...
Tue, 30 Aug, 2016 at 1:12 PM
How do I edit time/date?
The Bio 2 bases displayed time/date on the time and date set on the phone/tablet the Bio 2 is connected to. Each time the device is reconnected w...
Wed, 17 Aug, 2016 at 2:28 PM
What information is shared with my Striiv friends?
The most notable information shared is your current step count, which is updated throughout the day as you sync tracked steps from your Striiv device to t...
Tue, 28 Jun, 2016 at 1:22 PM
Why is "striiv.com/start" showing on my device when I plug it in?
If you're seeing striiv.com/start or battery percentage on your Striiv device when you plug it into charge, your device is in pairing mode. You w...
Fri, 11 Nov, 2016 at 11:39 AM
How do I charge my device?
Your Bio 2 comes with a micro-USB charging cord, which is plugged into a charging port on the side of the device (underneath the wristband). With the cha...
Fri, 9 Dec, 2016 at 2:24 PM