Troubleshooting

My Bio 2 won't pair
Make sure: The tracker is plugged in and charging The tracker is within 2 inches of the phone/tablet you're attempting to pair with Y...
Thu, 21 Sep, 2017 at 2:27 PM
I can't get notifications
iOS Go to your phone/tablet 'settings' > Bluetooth. You will see a device listed as Striiv Bio2, with 4 letters/numbers after that. Tha...
Thu, 30 Mar, 2017 at 10:14 AM
My Bio 2 won't turn on
First make sure the Bio2 is plugged into a tested cord and source (wall outlet/computer USB port etc.) - testing the cord and source is as simple as...
Thu, 21 Sep, 2017 at 2:09 PM